Privacy Policy

Effective Date: May 14, 2024

Last Updated: May 14, 2024

This Privacy Policy explains how RateMatchup.com ("RateMatchup," "we," "our," or "us") collects, uses, shares, and protects personal information obtained through our website, forms, and related services (the "Site"). By using the Site, you agree to the collection and use of information as described in this Privacy Policy and agree to be bound by the Terms of Use and the Electronic Consent & Communications Disclosure.

This Privacy Policy is designed to comply with applicable U.S. federal and state privacy laws including, but not limited to, the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, California Consumer Privacy Act (CCPA) as amended by the CPRA, and relevant state mini-TCPA laws. It also reflects certain principles of the EU General Data Protection Regulation (GDPR) for international visitors.

1 Information We Collect

We may collect the following categories of information:

  • Personal Information You Provide: Name, address, phone number, email address, financial information you choose to share, and any other data you submit through forms on the Site.
  • Automatically Collected Information: IP address, browser type, device information, referring URLs, pages viewed, time spent on pages, cookies, pixels, and similar technologies.
  • Lead Submission Data: Information collected through third-party advertising partners, affiliates, or Network Providers when you request rates, quotes, or services.

2 How We Use Your Information

We may use your information for the following purposes:

  • To provide services, match you with Network Providers, and respond to your inquiries
  • To send you information, marketing messages, and offers that may be relevant to you
  • To share your information with Network Providers and their marketing partners so they can contact you regarding their products and services
  • To comply with legal obligations, enforce agreements, and protect against fraud or misuse
  • For analytics, advertising, and improvement of our Site and services

3 How We Share Information

We may share your information with:

  • Network Providers: Financial institutions, lenders, service providers, and their marketing partners who may contact you directly under applicable laws.
  • Marketing and Lead Partners: Third parties who assist us with lead generation, advertising, analytics, or communications.
  • Agents and Service Providers: Companies that perform services on our behalf such as technology, marketing, call center, or data management services.
  • Legal and Regulatory Authorities: When required by law, regulation, subpoena, or court order.

By submitting your information, you authorize RateMatchup to share your information with Network Providers and their marketing partners. You also acknowledge that Network Providers may share your information with their own partners for marketing, fulfillment, and servicing purposes.

4 Communications Consent

By providing your contact information, you provide your express written consent and electronic signature authorizing RateMatchup, its Network Providers, their marketing partners, and agents to contact you at the phone number(s) and email address(es) provided. Contact may be made using automated technology, including autodialers, selection systems, robocalls, and prerecorded, AI, or artificial voices, even if your number is listed on a Do-Not-Call registry. Message and data rates may apply. Message frequency varies.

Consent is not required as a condition of purchase. Consent remains valid indefinitely until revoked in writing. You may revoke consent at any time by replying "STOP" to text messages, clicking unsubscribe in emails or responding stop, or contacting info@ratematchup.com.


5 Fraudulent or Unauthorized Submissions

If you believe your information was submitted to us or our Network Providers without your authorization, contact us immediately at info@ratematchup.com. We are not responsible for any claims, damages, or liabilities resulting from fraudulent or unauthorized submissions. RateMatchup and its Network Providers may rely in good faith on the validity of information submitted through the Site.

6 Your Privacy Rights

Depending on your state of residence, you may have rights under privacy laws such as the CCPA/CPRA, including the right to:

  • Know what personal information we collect and share
  • Request deletion of your personal information
  • Opt out of the sale or sharing of personal information
  • Correct inaccurate information
  • Non-discrimination for exercising your privacy rights

To exercise these rights, contact info@ratematchup.com.

7 Data Retention and Security

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, and resolve disputes. We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100 percent secure.

8 Arbitration and Class Action Waiver

By using the Site, you agree that any dispute, claim, or controversy arising out of or relating to this Privacy Policy, our data practices, or communications—including TCPA or privacy-related claims—will be governed by the Binding Arbitration and Class Action Waiver contained in the Terms of Use.

Arbitration and mediation venue:

Judicate West – West LA / Century City

1925 Century Park East, Suite 1700

Los Angeles, CA 90067

Phone: 800.488.8805

All disputes must be brought on an individual basis; class actions, private attorney general actions, and consolidated proceedings are not permitted.

9 Third-Party Beneficiaries

You agree that RateMatchup's Network Providers, their marketing partners, affiliates, successors, assigns, and agents are intended third-party beneficiaries of this Privacy Policy. This means they may rely on and enforce the terms of this Privacy Policy, including arbitration, class action waiver, consent, and data sharing provisions.

10 Indemnification

You agree to indemnify, defend, and hold harmless RateMatchup, its affiliates, Network Providers, partners, officers, directors, employees, contractors, agents, successors, and assigns from and against any and all claims, liabilities, damages, losses, costs, and expenses (including attorneys' fees) arising out of or related to your use of the Site, your submissions, or your breach of this Privacy Policy.

11 Children's Privacy

The Site is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it.

12 Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date. Your continued use of the Site after changes constitutes acceptance of the revised policy.

13 Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact:

RateMatchup

Email: info@ratematchup.com

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